PRIVACY
Your privacy is important to us. This statement outlines our policy on how we manage the personal information we hold about our customers, shareholders and others.
Quantaur may capture and gather information, using electronic data processing procedures, about you from your use of this web site, information concerning the frequency of access, customization of pages, operations carried out, and Quantaur may share that information with third parties, including non-affiliated companies subject to the terms as detailed in our Privacy policy. In accordance with your rights under the Data Protection Act 1998, you are informed that you have the right to access any personal information we hold about you and you may ask us make any necessary changes to ensure it is accurate and kept up to date. If you wish to exercise this right please contact our operations team to correct any of this information on info@quantaur.com.
The type of personal information we may collect can include (but is not limited to) name, address, date of birth, contact details, income, assets and liabilities, account balances, trading statements, tax and financial statements and employment details.
We obtain most of the information directly from our customers through application or other forms, and from maintaining records of information provided in the course of ongoing customer service. We may also obtain information from other sources.
We may ask for other information from time to enable us to gather feedback on our services with the objective of improving to meet our Clients expectations.
We may send you marketing material from time to time that we think will be useful to you, we are conscious of the need to respect your privacy.
Unless you are informed otherwise, the personal information we hold is used for establishing and managing your account, reviewing your ongoing needs, enhancing customer service and products and giving you ongoing information or opportunities that we believe may be relevant to you.
We train our employees who handle personal information to respect the confidentiality of customer information and the privacy of individuals. We regard breaches of your privacy very seriously and will impose appropriate penalties, including dismissal.
We may need to maintain records for a significant period of time. However, when we consider information is no longer needed, we will remove any details that will identify you or we will securely destroy the records.
We endeavour to ensure that the personal information we hold is accurate and up-to-date. We realise that this information changes frequently with changes of address and other personal circumstances. We can generally update your customer information over the telephone.
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